Improve the quality of interaction, appointments scheduled and customer experience.
- Customizable, scalable and affordable outsourced inbound/outbound BDC solutions tailored to your needs
- Largest, the most award winning automotive-only call center based in the U.S. OEM/Dealer package solutions: virtual receptionist, customer care, appointment setting, customer follow-up and business development
- Over 1,200 live agents with continuous training, monitoring and coaching to ensure optimal call quality, information gathering, appointment setting and improved profits
- Real-time alerts provide customer, vehicle and lifestyle data feedback to craft valuable business decisions immediately
- Improves attraction, acquisition and retention to grow lasting, long-term customer relationships
- BDC Backstop: Answering busy phones, customer follow up and perusal of repeat business opportunities
Risk-Free Consultation with a Call-Handling Expert
Join us for a consultation to learn how the ELEAD BDC can improve customer phone interaction immediately – no matter your business needs; we've got you covered!